These are the general contraindications that may affect a person’s ability to use the Tek RMD. If in doubt about anything please ask:-

• A leg length discrepancy of more than 2 inches.

• Lack of upper body/trunk control ability. The user should be able to stabilise him/herself in a standing position without using the arms to hold onto the Tek RMD.

• Restricted hand function that inhibits the operation of the TEK RMD's controls. With the new Electric Lifter version this restriction need not be a barrier to use the product.

• Flexion contractures at the hips, knees or ankles that will prevent upright standing posture

• Restricted ability to generate force and restricted range of motion in shoulders and upper extremities may be challenging, but should be assessed.

• Severe osteoporosis in the lower limbs or spine or a history of fractures is a significant contraindication. Medical clearance is required before using the Tek RMD

• Unstable fractures of the lower limbs or spine

• Open wounds or acute pressure ulcers at the back, hips or lower extremities.

• Uncontrolled autonomic dysreflexia, hypotension or dizziness in upright standing

• History of epilepsy will require medical clearance.

• Cognitive disabilities that impair safe use of the device

• Severe visual impairment preventing safe use of the device

• Pregnancy

• The Tek RMD is 39.5cm wide X 75cm long (15.6" x 29.5"), allowing it to fit through narrow spaces that are often inaccessible to wheelchairs.

• The outdoor kit extends this to 60cm wide x 103cm long (23.5” x 40.3”)

• The height is adjusted for the individual user.

• The device weighs 118kg (260lbs) with no passenger

• The minimum height required is 140cm / 4’7”

• The minimum weight is 40kg / 88lbs

• The maximum height accommodated is 190cm / 6’3”

• The maximum weight is 120kg / 265lbs

You can transfer from your wheelchair, plinth or other accessible furniture.

If transferring from a wheelchair, generally you will need to have at least tilt-up foot rests and removable sides. If you have fixed foot rests you may not get the Tek RMD close enough to make transfer easy.

The optional Transfer Seat was designed as a flip- up/down seat to allow easier transfer on and off the Tek RMD from a wheelchair. This would be shown (and tried) during your demo.

• The maximum speed is 4.5 km/hr

• Yes - but please consider using the Outdoor Kit! The original Tek RMD was designed as a product to be used indoors although many users would use it on paving in the garden for example.

  The Outdoor Kit provides a longer wheel base for increased stability and larger wheels to allow you to traverse curbs, obstacles and slopes more safely.

  The kit is designed so that many users will be able to swap from indoor to outdoor use or vice versa without calling a dealer. The change over can potentially be carried out by a wheelchair user.

• The product is tested in wet conditions and has IPX4 level water ingress protection.

• Maximum safe slope
  – Standard indoor wheels – 5 degrees
  – Outdoor wheels – 6 degrees

• Obstacle Climbing ability
  – Standard indoor wheels – 25 mm (0.98 ins)
  – Outdoor wheels – 40 mm (1.57 ins)

• The battery usage will vary depending on user weight and driving surface. For home use, the device typically lasts 1 to 2 days on a single charge.

• The driving distance range is 7.7km / 4.7miles
  

• The device comes with a battery charger, which is connected to the device and plugged into a normal domestic plug socket.
  (DC 24V, 22 Ah with a 24V charger)

• The device is fully charged in 4.5 hours and can be charged overnight.

• We recommend charging regularly when not in use for long periods to preserve the battery life.

The device can be transported most easily in a van. Using its remote control, the TEK RMD can be easily guided up and down ramps for easy loading and unloading. It’s too heavy to manually lift into a vehicle.

We don’t offer any financing options or payment plans at the moment. We understand this would make the system accessible to more individuals, so we are looking at the possibilities and hope to be able to offer something soon.

Access To Work Grant
Some clients are eligible for the Access To Work grant from the UK government. A number of our clients have funded their device as they use it as a workplace aid.

Access to Work can help you get or stay in work if you have a physical or mental health condition or disability. Your workplace can include your home if you work from there some or all of the time. It does not matter how much you earn. If you get an Access to Work grant, it will not affect any other benefits you get and you will not have to pay it back.

Matia Robotics warrants Tek RMD for a period of one (1) year from the purchase date Matia Robotics or its authorised dealer. The buyer may also have other legal rights based on the country of purchase.

If the device is proven defective within the warranty period, Matia Robotics will repair or replace the device.

This warranty does not cover devices:

• Defective/removed serial numbers

• Devices subject to improper use or maintenance or modifications

• Devices subject to storage or accident or damaged due to reasons beyond Matia Robotics’ control

• Devices used with unauthorized accessories or parts 

  A servicing programme is available to keep the device in good condition.

We offer a service programme to help keep our device in good condition, however this is not necessary for safe continued use of the device.

Over time you may require and should budget for:

• Replacement cushions / belts / bands

• Replacement of Batteries

• Replacement of Gas Spring (model dependant)